Shipping policy
SHIPPING POLICY
This Shipping Policy is for Ley Amber Collective and was last updated on 05/06/2026.
1. SHIPPING AND DELIVERY OPTIONS
Domestic Shipping:
- Priority 1-3 business days ($0.00-$50.00) $9.95
- Priority 1-3 Business Days ($50.01-$100.00) $17.95
- Priority 1-3 Business Days ($100.01 AND UP) $22.95
- $100 INSURANCE AND TRACKING IS INCLUDED AT NO EXTRA CHARGE
International Shipping:
- International Standard (2-4 weeks): Current DHL & USPS Rate (variable)
- International Express (1-2 weeks): Current DHL & USPS Rate (variable)
- Handling Fee $5.95
2. PROCESSING TIME
Orders being shipped are processed within 3 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer. Orders being picked up are ready within 24 hours of confirmation. This can be extended when orders are placed outside of our business hours and will be processed the following open day.
3. CANCELLATIONS
After an order is submitted, processing begins, and the order cannot be canceled. If there are questions about canceling an order, please contact us.
4. RETURNS
All sales are final, and returns are not accepted.
5. DELAYED ORDERS
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.
6. DAMAGED ORDERS
Ley Amber Collective is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
7. SHIPPING RESTRICTIONS
The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.
8. CONTACT
For questions about this shipping policy, contact:
Email: leyambercollective@gmail.com